Privacy Policy

Last Updated: January 2025

Nimble Resolve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out our consultation request form (name, email address, company name, facility size, primary challenge, phone number)
• Contact us via email or phone
• Schedule a consultation or assessment

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Schedule and conduct WiFi assessments
• Send you assessment reports and recommendations
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use third-party services (Web3Forms) to process form submissions. These services have access to your information only to perform their functions.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your information
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at info@nimbleresolve.com.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Services

Our website uses the following third-party services:

• Web3Forms: Form submission processing (privacy policy: web3forms.com/privacy)
• Google Analytics: Website analytics (if enabled) - You can opt out using Google's opt-out browser add-on
• Calendly: Appointment scheduling (privacy policy: calendly.com/privacy)

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Nimble Resolve
Email: info@nimbleresolve.com
Phone: (555) 123-4567

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